My main areas of academic work and research interests include application of systems thinking and modeling in structuring strategic choice problems to assist managers in the understanding and analysis of choice situations.
Systems thinking and modeling is a powerful methodology that helps addressing such complexities by providing learning and thinking tools that answer questions such as: “What is the real problem?”; “How do we know we are working on the right problem?”; “How do we decide what to do about the problem?”; and “How do we set limits to the area of investigation in a problem solving initiative?”
My PhD Thesis explored the application of problem structuring methods (PSMs) in managerial problem solving and decision making. An excerpt from the abstract of my PhD Thesis:
The research presented in this dissertation is centered on problem structuring
with the systemic enterprise architecture method (SEAM) a graphical modeling
technique developed by the Laboratory for Systemic Modeling (LAMS) at École
Polytechnique Fédérale de Lausanne (EPFL). Prior to this research, SEAM was
mainly applied as a qualitative modeling technique in Business-IT alignment and
Requirements Engineering projects.
With this research we have two objectives: (1) to augment SEAM with the
requisite theory, notational elements and modeling constructs to enable its use in
business contexts; (2) to complement SEAM’s qualitative representations with
quantitative aspects. To reach the first objective, we develop four PSMs that are
designed to help depict the structure of a problem, thereby demonstrating why a
situation is problematic in the service science and strategic management contexts.
To reach the second objective, we research the application and investigate the use
of SEAM combined with two quantitative operations research methods: systems
dynamics (SD) and analytic hierarchy process (AHP). Here, SEAM operates as an
intermediary layer between the problem and the OR method.
You can download my PhD thesis here.